INRODUCTION

This is our Privacy Policy which governs and maintains the privacy between the Matador Design store owner company (“Company”, “we”, “us”) and anyone who uses our website/mobile application (“Customer” or “you”) ).

(“Website”) means a group of Internet pages related to the Company under the domain name https://matador-design.com that has been created by the Company as a digital platform to display the services provided by the Company to the Client using the best legal and approved sources.

(“Mobile Application”) means the mobile application known as the Matador Design Application available on both Apple and Android devices. By using the Website/Mobile Application, you agree to be bound by our Privacy Policy. This policy is also subject to our Terms of Service.

INFORMATION WE COLLECT

We collect information about you during or after you place an order and/or create an account on our website and/or mobile application. We also keep very limited financial information when necessary. This information is limited to the following: name, email, phone number, shipping address, billing address, IP address, browser user agent name and operating system data.

We may retain transactional data for as long as it is necessary to fulfill the purposes specified in this Privacy Policy and for record keeping, subject to legal or regulatory requirements and legitimate business needs for information retention, including for order tracking and return purposes. Otherwise, all financial information is maintained by our payment processors, and we recommend that you review their privacy policies and contact them directly with any inquiries about these policies.

HOW WE USE THE INFORMATION WE COLLECT

We use this information to:

  • Create and manage your account.
  • Develop and improve the Website/Mobile Application, complete transactions, fulfill your requests, process your registration, and validate the information you provide.
  • Developing research, presentations, training, clarification, setting standards, continuous improvement, and facilitating service delivery.
  • Inform you of any website/mobile application updates, and any special offers.
  • Provide marketing communications such as newsletters.
  • Create more relevant content for you.

We will, in all cases, comply with all applicable laws and regulations on the use and access of data and maintain its confidentiality. We own all intellectual property rights and other rights in the collection, preparation and use of your information.

TRANSFER DATA BETWEEN COUNTRIES

The company’s principal place of business is located in the State of Kuwait. If you are visiting the website/mobile application from outside Kuwait, your information will be transferred to Kuwait, stored and processed at the location of our central computers. In addition, we may store, process, and transfer the information we collect to any other country in which we operate so that we can use that information in accordance with this Privacy Policy. You consent to the transfer of personal information between countries.

USER ACCOUNT

You agree to update your account information if necessary. If you decide to deactivate your account, or ask us to do so, we will cancel and disable your account. without erasing your data from our databases, so that we can keep your information in our records to prevent fraud, resolve any issues arising, or to help fulfill any requests, inquiries or investigations, enforce our Terms of Service and/or comply with any legal requirements.

DISCLOSURE OF COLLECTED INFORMATION

The Company has the right to engage subsidiaries, software engineers and application development specialists under a contract to develop and maintain the website and/or mobile application, and what this requires to provide the collected information to accommodate the full operation of the website/mobile application. The information provided is only information necessary to provide their services. Contracts signed by these parties require that this information be kept confidential.

We are also entitled to disclose information in the event of defending the rights and property of the Company, its affiliates and/or service partners in all cases. Although we make every effort to preserve your privacy, personally identifiable information may be disclosed by us to third parties in certain circumstances such as in response to a subpoena, court order, or other such legal request, or in response to a request by a competent law enforcement authority, or in any Another form is legally binding. Personally identifiable information and/or financial transaction information may also be provided to a third party in the event we declare bankruptcy, or when a transfer of ownership or financial assets occurs in connection with a proposed or completed corporate reorganization, such as a merger, acquisition or sale commercial units. In all such cases, however, we will take great care to disclose only information that is necessary and appropriate in the circumstances.

THIRD-PARTY PAYMENT PROCESSING SERVICE

The Company uses a third-party payment processing service MyFatoorah to process payments made on our behalf through the Website/Mobile Application.

INFORMATION RETENTION

We keep information collected through the Website/Mobile Application in our records only, which is necessary for the operation of the Company and/or is kept in compliance with applicable laws/regulations. You agree that these terms will continue to apply after the termination of our contract with you.

INFORMATION SECURITY

The security of your data is important to us, and we strive to use commercially acceptable means to protect information collected via our website/mobile application to ensure that information provided to us is protected from any loss, misuse, alteration, damage or Unauthorized access. To prevent unauthorized access, maintain data validity and accuracy, and ensure the correct use of information, we implement commercially acceptable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

The information saved in your profile and account is protected by the username and password that you register when creating your account. You can change your username and password at any time by logging into the website/mobile application. We recommend that you change your password periodically and protect your account username and password just as you would other sensitive personal information. However, we do not guarantee the security of any data.

CHANGE OF COMPANY OWNERSHIP

In the event that the Company sells all or part of its assets, or undergoes a merger or acquisition by another entity, we may transfer your information to that new entity. If we become insolvent or enter bankruptcy proceedings, your information will be an asset transferred or acquired by a third party. You hereby acknowledge that you consent to such transfers of information and that the third party to whom the information is transferred has the right to decline the obligations we undertake in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share your personal or sensitive data, and we do not have the authority to manage or monitor third parties’ use of your data.

PRIVACY POLICY MODIFICATION

We reserve the right to modify this privacy policy at any time. The Company will notify you of any changes to this policy.

COMPLAINTS AND SUGGESTIONS

If you have questions or comments regarding this Privacy Policy, please contact us at: matador.contactus@gmail.com or visit or access the contact page on our website: https://matador-design.com. You agree to assist the Company in facilitating the complaint resolution process. For the purposes of this Privacy Policy, a complaint may be, but is not limited to, written claims or complaints, or the receipt of a written communication from any appropriate regulatory authority.

IP ADDRESSES

When you visit our website, we will record your IP address (the unique address that identifies your computer on the Internet). We use these IP addresses to collect geographic information about the scope of our website visitors and to enhance the functionality of our website. However, we do not associate IP addresses with any personally identifiable information.